Shipping Policy

At Wangaa,co.uk we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for full details on how your order will be processed and delivered.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been dispatched, you will receive a confirmation email with tracking information (if available).

Please note that during peak seasons, promotions, or holidays, processing times may be slightly extended.

2. Shipping Locations

We currently ship to:

  • United Kingdom (Primary)

If your location is not available at checkout, please contact our support team for assistance.

3. Shipping Rates & Delivery Time

United Kingdom

  • Standard Shipping: 3–5 business days
  • Express Shipping: 1–2 business days (if available)

Shipping costs are calculated at checkout based on your location and order size. Free shipping may be offered on qualifying orders (if applicable).

International Shipping

  • Estimated Delivery: 7–14 business days
  • Shipping fees and customs charges (if any) are calculated at checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email (if applicable).
Please allow up to 24 hours for tracking updates to appear.

5. Customs, Duties & Taxes

For international orders, customs duties, taxes, and import fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in our shipping fees.

6. Delays & Delivery Issues

While we aim to deliver your order on time, delays may occur due to:

  • Courier service issues
  • Weather conditions
  • Customs clearance (for international orders)

Wangaa is not liable for delays caused by third-party shipping carriers, but we will assist you in resolving any issues.

7. Incorrect Address

Please ensure your shipping address is accurate at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If you notice an error, contact us immediately before dispatch.

8. Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date).
We will work with the courier to resolve the issue and provide a suitable solution.

9. Contact Us

If you have any questions regarding shipping, please contact us:

We are happy to assist you with any shipping-related queries.